Returns & Exchanges
At Ohne Project, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package the Items
Carefully place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Ship Your Return
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing